"People oriented and data savvy, Kelvin made an extremely positive impact with his commitment to customers, colleagues and integrity"

- CEO, Pure360

Invention, empathy and data are central to our work. Art & Science Customer Success consultants are committed to helping customer oriented businesses to meet and exceed more customer objectives, more quickly.

Our expertise spans all aspects of commercial and technical customer operations with specialisms in strategic change and turnarounds for scale-up SaaS.

Talk to us about transforming your customer intelligence and customer facing eco-systems.

Kelvin Claridge

I have spent nearly 20 years immersed in the world of customer success and SaaS operations as a high-performing individual contributor, manager and executive leader. In that time I have had the pleasure of attaining, supporting and growing multi-million-dollar relationships with some of the world's largest businesses including Bank of America, Coca-Cola and WPP and the privilege of leading incredible teams to achieve commercial results and efficiencies far beyond expectation.

My career has spanned the entire customer life cycle including amazing tenures in consultancy, account management, technical & professional services, support, sales and marketing. All of these roles, whether they had "customer success" in their titles or not, have been dedicated to helping customers make their ambitions a reality.

Portrait Kelvin Claridge
Portrait Kelvin Claridge